Whether you’re starting with ITIL or a seasoned pro trying to upgrade from version 3 to version 4, you will have a few questions. This post will cover all you need to know about obtaining a new ITIL 4 certification and a brief introduction to two brand-new ITIL 4 Certification Course. We’ve divided the data into three sections that address the following main questions:
- First, should I even bother getting certified in the first place?
- Which qualification is the most beneficial to obtain?
- Finally, how do I go about being certified?
Should I Obtain ITIL 4 Certification Course?
An ITIL 4 Certification Course will assist anyone working in a technology-focused organization that provides customers with products and services. IT leaders, project managers, developers, and service desk personnel are all included. Service management, the foundation principle in any ITIL training, is all about building relationships with our customers and placing helpful products and services in their hands so they can accomplish outstanding work. So, if you serve any form of customer (internal or external to your firm), you should consider taking ITIL training. The ITIL 4 concepts apply across the board since it’s about adding value to the people you serve.
ITIL 4 certification is essential for competing in today’s technology market and useful for improving your day-to-day work. For example, CIO.com recently identified ITIL as one of the must-have IT management qualifications for IT leaders, and ITIL certifications frequently rank among the top ten best-paid certifications worldwide. It has long been and continues to be the gold standard for information technology professionals.
What Will I Discover in an ITIL Course?
An ITIL training will not teach you how to manage projects or write code (though we offer other courses like Project Management Fundamentals, Certified Scrum Master, and Certified Scrum Developer that cover these topics). Instead, ITIL training will teach you how to help your team become a world-class service provider. This starts with a service-oriented mindset that lets you see your organization through your customers’ eyes.
It will also help you devise good ways to deal with changes, solve problems and meet requests more quickly, meet client needs, and meet Service Level Agreements (SLAs). Also, whether your team, company, or agency is trying to change using Agile, Lean, or DevOps, you’ll learn useful tools, tactics, and other ideas for implementing these ways of working successfully.
How Can ITIL Help My Business?
Using ITIL framework concepts can help organizations scale for future growth, consistently deliver great services to customers, improve the availability, reliability, and security of mission-critical IT services, capture more meaningful metrics and data, increase visibility into how work is done (via value stream mapping, process refinement, and so on), and eliminate wasteful and costly activities. Because of this, there are almost two million qualified ITIL specialists worldwide, and many Fortune 500 companies use ITIL concepts.
How Can I Obtain An ITIL Certificate? Is It Necessary For Me To Take A Course?
To obtain a certificate in ITIL, you must first complete a course. While several ITIL courses are available, a two-day ITIL 4 Foundation course is the ideal place to start. Unfortunately, you cannot simply purchase and take any ITIL test. You must take both the class and the exam at the same time. On the plus side, with a Beyond20 course, we include an exam pass guarantee and a free retake (in the unlikely event that you do not pass the first time). In addition, People’s Cert will send you an electronic certificate as soon as you complete an ITIL exam. You can access it anytime through your online PeopleCert profile, which is generated when you register for an online exam.
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